Services & Support
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Act! CRM Services & Support

Hotline Support

eSolution offers a hotline support contract, based on consumed time, called « TMA contract » (Tierce Maintenance Applicative). The proposed contract allows you to ask questions to Act! CRM experts, either by phone or by email, about use or troubleshooting Act! CRM software and its modules or specific developments work-around.

To be more efficient and save time, our experts can take remote control of your computer to fix your problem, (subject to the installation of our connection kit and its compatibility with your computer environment).

For more information, contact us.

Our Services

You have a project integrating the Act! CRM solution, or you want to migrate to Act! CRM, eSolution offers services tailored to your needs.

eSolution services, which may take place over 2 to 4 days depending on the configuration and complexity of your information system, may involve different areas.

From an audit on your premises, eSolution is able to complete the Installation, Migration, Configuration and Training for your administrator to deploy a fully operational Act! CRM solution in a few days.

For more details on our services, please contact our sales department.